There’s nothing more precious to parents than their children. When their health is compromised, parents will do whatever they can to ensure they receive the proper treatment. But, what happens when the parents do not speak the same language as the treating physicians? Without proper communication, it’s difficult for parents to receive the assurance needed that their children are receiving the necessary care. Plus, it limits their ability to ask questions or relay pertinent information. It’s also impossible for doctors to discharge or release patients with at-home instructions if the parents don’t understand the given directions. Pediatric interpreters are essential to a positive experience with the doctors, patients, and parents. These valuable professionals are making a difference in the lives of individuals across the nation.
A Warmer Welcome
For those who don’t speak English, a trip to the doctor’s office or the hospital can be especially frightening. They may not understand the questions or instructions given, causing apprehension and embarrassment. Pediatric interpreters are trained to give a warm welcome to those who need their services. This begins the appointment the right way, allowing both the patients and the physicians to feel more comfortable.
A pediatric interpreter will offer support for the patient and physician, but will also create an atmosphere of family support. By bridging the communication gap between a doctor and family, it will allow for a better understanding of how to begin the healing process. The treatment plan and at-home care instruction will be better observed when a pediatric interpreter is present in the appointment.
Along with speaking different languages, many patients have a completely different understanding of medicinal treatments. This is partly due to the difference in cultures. Some patients may try at-home remedies before turning to medical professionals. While this may seem strange to some, for others it’s a part of their culture and upbringing. Pediatric interpreters are not only familiar with the native languages of these families, but also their customs. This helps both the doctors and the patients to understand each other more fully.
In a study performed by Children’s Mercy Hospital, patients who had pediatric interpreters present during their treatments were discharged 60 percent sooner than those who didn’t. Not only did the patients spend more time in the hospital, but their parents paid more due to their extended stay. Because doctors were unable to communicate after-care instructions with their patient’s families, children were kept to ensure that they healed properly. Interpreters will ensure that the family is well informed following a hospital stay and knows how to properly follow up after their patient’s release.
The key to finding qualified healthcare interpreters is choosing the right service to work with. With their help, we can find individuals to help improve communications and healing processes. Learn more about healthcare interpreting services Tembua offers, including Video Remote Interpreting. With Video Remote Interpreting, you can dial up your interpreter at any time and actually see them!